First-Line Supervisors of Passenger Attendants

SOC code 53-1044 · O*NET-SOC 53-1044.00 · Medium preparation needed · Transportation

The federal wage survey does not publish separate pay figures for this occupation, so no salary is shown here rather than an estimate that could mislead. Related roles below often have published pay.

What does a first-line supervisors of passenger attendant do?

Supervise and coordinate activities of passenger attendants.

The tasks that matter most day to day

Enforce safety rules and regulations.
Resolve customer complaints regarding worker performance or services rendered.
Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.
Train workers in proper operational procedures and functions and explain company policies.
Direct or coordinate the activities of workers, such as flight or car attendants.
Recruit and hire staff members.
Compute or estimate cash, payroll, transportation, or personnel requirements.
Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.

How to become a first-line supervisors of passenger attendant

Preparation level: zone 3 — Medium preparation needed

Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Experience: Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Training: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

See all zone 3 occupations →

The federal survey did not capture education levels for this specific occupation, so the preparation-level card above is the best guide to the entry route.

Common questions

Can you become a first-line supervisors of passenger attendant without a degree?

Yes — this occupation sits in preparation zone 3, meaning the typical entry route is most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. A four-year degree is not the standard requirement, though licensing or certification may still apply.

Skills and knowledge you need

Core skills

Active Listening3.9/5
Speaking3.9/5
Reading Comprehension3.6/5
Critical Thinking3.6/5
Active Learning3.5/5
Monitoring3.5/5

Knowledge areas

Transportation4.6/5
Public Safety and Security4.3/5
Customer and Personal Service4.3/5
Administration and Management4.2/5
English Language4.1/5
Personnel and Human Resources3.8/5
Administrative3.8/5
Psychology3.8/5

Transferable strengths: Service Orientation, Social Perceptiveness, Coordination, Persuasion.

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