First-Line Supervisors of Non-Retail Sales Workers
SOC code 41-1012 · O*NET-SOC 41-1012.00 · Considerable preparation needed · Sales
First-Line Supervisors of Non-Retail Sales Workers pay
U.S. national figures, May 2025 BLS survey · How we got this number
Median pay
$87,520
a year
Hourly
$42.08
per hour
The solid band is the middle 50% of workers; the bar spans the 10th to 90th percentile.
Average pay
$99,370
$47.77 per hour
Middle 50%
$63,940 – $122,050
25th to 75th percentile
Full spread
$50,320 – $164,070
10th to 90th percentile
People employed
214,390
nationwide
National U.S. figure, May 2025. Local pay can be higher or lower.
- 10th percentile
- $50,320
- $24.19/hr
- 25th percentile
- $63,940
- $30.74/hr
- Median percentile
- $87,520
- $42.08/hr
- 75th percentile
- $122,050
- $58.68/hr
- 90th percentile
- $164,070
- $78.88/hr
What does a first-line supervisors of non-retail sales worker do?
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
The tasks that matter most day to day
- Monitor sales staff performance to ensure that goals are met.
- Provide staff with assistance in performing difficult or complicated duties.
- Visit retailers and sales representatives to promote products and gather information.
- Formulate pricing policies on merchandise according to profitability requirements.
- Prepare sales and inventory reports for management and budget departments.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
- Examine products purchased for resale or received for storage to determine product condition.
- Examine merchandise to ensure correct pricing and display, and that it functions as advertised.
How to become a first-line supervisors of non-retail sales worker
Most people in this role hold bachelor's degree — 45% of workers surveyed reported it as their level of education.
Preparation level: zone 4 — Considerable preparation needed
- Education
- Most of these occupations require a four-year bachelor's degree, but some do not.
- Experience
- A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
- Training
- Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Education reported by people doing this job
- Bachelor's Degree45%
- Some College Courses16%
- High School Diploma or the equivalent (such as a GED)16%
- Master's Degree13%
Common questions
How much does a first-line supervisors of non-retail sales worker earn?
The national median is $87,520 a year. The full range runs from $50,320 at the 10th percentile to $164,070 at the 90th — entry pay sits closer to the lower figure, and experience, licensing and specialisation move you up the range.
Can you become a first-line supervisors of non-retail sales worker without a degree?
Not usually — this occupation sits in preparation zone 4, where the typical entry route is most of these occupations require a four-year bachelor's degree, but some do not. The education breakdown above shows what people in the role actually reported.
Skills and knowledge you need
Core skills
- Active Listening4.0/5
- Speaking4.0/5
- Monitoring4.0/5
- Reading Comprehension3.6/5
Knowledge areas
- Customer and Personal Service4.0/5
- Administration and Management3.9/5
- English Language3.8/5
- Personnel and Human Resources3.5/5
- Economics and Accounting3.4/5
- Sales and Marketing3.3/5
- Mathematics3.1/5
- Education and Training3.1/5
Transferable strengths: Management of Personnel Resources, Social Perceptiveness, Coordination, Judgment and Decision Making, Time Management, Persuasion.