Interviewers, Except Eligibility and Loan
SOC code 43-4111 · O*NET-SOC 43-4111.00 · Medium preparation needed · Office and administration
Interviewers, Except Eligibility and Loan pay
U.S. national figures, May 2025 BLS survey · How we got this number
Median pay
$45,920
a year
Hourly
$22.08
per hour
The solid band is the middle 50% of workers; the bar spans the 10th to 90th percentile.
Average pay
$47,240
$22.71 per hour
Middle 50%
$38,330 – $53,090
25th to 75th percentile
Full spread
$33,900 – $62,810
10th to 90th percentile
People employed
148,060
nationwide
National U.S. figure, May 2025. Local pay can be higher or lower.
- 10th percentile
- $33,900
- $16.30/hr
- 25th percentile
- $38,330
- $18.43/hr
- Median percentile
- $45,920
- $22.08/hr
- 75th percentile
- $53,090
- $25.53/hr
- 90th percentile
- $62,810
- $30.20/hr
What do interviewers, except eligibility and loan do?
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
The tasks that matter most day to day
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- Locate and list addresses and households.
- Identify and report problems in obtaining valid data.
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
- Review data obtained from interview for completeness and accuracy.
- Compile, record, and code results or data from interview or survey, using computer or specified form.
- Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
How to qualify for this work
Most people in this role hold high school diploma or the equivalent (such as a ged) — 42% of workers surveyed reported it as their level of education.
Preparation level: zone 3 — Medium preparation needed
- Education
- Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
- Experience
- Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
- Training
- Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Education reported by people doing this job
- High School Diploma or the equivalent (such as a GED)42%
- Associate's Degree or other 2-year degree33%
- Post-Secondary Certificate17%
- Some College Courses6%
Common questions
How much does an interviewers, except eligibility and loan earn?
The national median is $45,920 a year. The full range runs from $33,900 at the 10th percentile to $62,810 at the 90th — entry pay sits closer to the lower figure, and experience, licensing and specialisation move you up the range.
Can you become an interviewers, except eligibility and loan without a degree?
Yes — this occupation sits in preparation zone 3, meaning the typical entry route is most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. A four-year degree is not the standard requirement, though licensing or certification may still apply.
Skills and knowledge you need
Core skills
- Active Listening4.0/5
- Speaking3.9/5
- Reading Comprehension3.5/5
- Writing3.3/5
- Critical Thinking3.3/5
- Monitoring3.0/5
Knowledge areas
- Customer and Personal Service4.5/5
- English Language3.7/5
- Administrative3.7/5
- Computers and Electronics3.5/5
- Mathematics3.3/5
- Administration and Management3.1/5
- Communications and Media2.7/5
- Personnel and Human Resources2.5/5
Transferable strengths: Social Perceptiveness, Service Orientation, Time Management, Complex Problem Solving.