Concierges

SOC code 39-6012 · O*NET-SOC 39-6012.00 · Little to some preparation needed

Concierges pay

U.S. national figures, May 2025 BLS survey · How we got this number

Median pay

$38,950

a year

Hourly

$18.73

per hour

10th$31,620Median$38,95090th$57,570

The solid band is the middle 50% of workers; the bar spans the 10th to 90th percentile.

Average pay

$42,510

$20.44 per hour

Middle 50%

$35,660 – $47,350

25th to 75th percentile

Full spread

$31,620 – $57,570

10th to 90th percentile

People employed

49,240

nationwide

National U.S. figure, May 2025. Local pay can be higher or lower.

10th percentile: $31,620; $15.20/hr
25th percentile: $35,660; $17.15/hr
Median percentile: $38,950; $18.73/hr
75th percentile: $47,350; $22.76/hr
90th percentile: $57,570; $27.68/hr

Job outlook · federal projection 2024–34

+2%

Growing about as fast as average

45,600

jobs in 2024

46,700

projected for 2034

About 1,100 more jobs

U.S. Bureau of Labor Statistics employment projections, 2024–34. Projections describe the broader occupation group and are estimates, not guarantees.

What does a concierge do?

Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.

The tasks that matter most day to day

Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
Provide directions to guests.
Order flowers for guests.
Make travel arrangements for sightseeing or other tours.
Pick up and deliver items or run errands for guests.
Plan special events, parties, or meetings, which may include booking musicians or celebrities.
Book airline or train tickets, reserve rental cars, or arrange shuttle service for guests.

How to become a concierge

Most people in this role hold high school diploma or the equivalent (such as a ged) — 45% of workers surveyed reported it as their level of education.

Preparation level: zone 2 — Little to some preparation needed

Education: Usually requires a high school diploma or GED, though some occupations may not.
Experience: Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
Training: Ranges from a few days to one year of on-the-job training.

See all zone 2 occupations →

Education reported by people doing this job

High School Diploma or the equivalent (such as a GED)45%
Some College Courses27%
Post-Secondary Certificate9%
Bachelor's Degree9%

Common questions

How much does a concierge earn?

The national median is $38,950 a year. The full range runs from $31,620 at the 10th percentile to $57,570 at the 90th — entry pay sits closer to the lower figure, and experience, licensing and specialisation move you up the range.

Can you become a concierge without a degree?

Yes — this occupation sits in preparation zone 2, meaning the typical entry route is usually requires a high school diploma or GED, though some occupations may not. A four-year degree is not the standard requirement, though licensing or certification may still apply.

Is concierge in demand?

Federal projections expect employment to grow by about 2% between 2024 and 2034 — growing about as fast as average. Openings also come from people retiring or changing jobs, which the growth figure does not count.

Skills and knowledge you need

Core skills

Active Listening4.0/5
Speaking4.0/5
Reading Comprehension3.0/5
Critical Thinking3.0/5
Monitoring3.0/5

Knowledge areas

Customer and Personal Service4.7/5
English Language4.4/5
Administrative3.3/5
Transportation3.1/5
Administration and Management2.9/5
Computers and Electronics2.9/5
Public Safety and Security2.8/5
Sales and Marketing2.7/5

Transferable strengths: Social Perceptiveness, Service Orientation, Coordination, Persuasion, Judgment and Decision Making.