Computer Network Support Specialists

SOC code 15-1231 · O*NET-SOC 15-1231.00 · Considerable preparation needed · Computer and IT

Computer Network Support Specialists pay

U.S. national figures, May 2025 BLS survey · How we got this number

Median pay

$76,220

a year

Hourly

$36.64

per hour

10th$47,120Median$76,22090th$127,780

The solid band is the middle 50% of workers; the bar spans the 10th to 90th percentile.

Average pay

$81,870

$39.36 per hour

Middle 50%

$58,240 – $98,750

25th to 75th percentile

Full spread

$47,120 – $127,780

10th to 90th percentile

People employed

146,190

nationwide

National U.S. figure, May 2025. Local pay can be higher or lower.

10th percentile: $47,120; $22.65/hr
25th percentile: $58,240; $28.00/hr
Median percentile: $76,220; $36.64/hr
75th percentile: $98,750; $47.48/hr
90th percentile: $127,780; $61.43/hr

What does a computer network support specialist do?

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

The tasks that matter most day to day

Back up network data.
Configure security settings or access permissions for groups or individuals.
Analyze and report computer network security breaches or attempted breaches.
Identify the causes of networking problems, using diagnostic testing software and equipment.
Document network support activities.
Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
Install network software, including security or firewall software.
Troubleshoot network or connectivity problems for users or user groups.

How to become a computer network support specialist

Most people in this role hold bachelor's degree — 47% of workers surveyed reported it as their level of education.

Preparation level: zone 4 — Considerable preparation needed

Education: Most of these occupations require a four-year bachelor's degree, but some do not.
Experience: A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Training: Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

See all zone 4 occupations →

Education reported by people doing this job

Bachelor's Degree47%
Associate's Degree or other 2-year degree22%
Some College Courses14%
Post-Secondary Certificate10%

Common questions

How much does a computer network support specialist earn?

The national median is $76,220 a year. The full range runs from $47,120 at the 10th percentile to $127,780 at the 90th — entry pay sits closer to the lower figure, and experience, licensing and specialisation move you up the range.

Can you become a computer network support specialist without a degree?

Not usually — this occupation sits in preparation zone 4, where the typical entry route is most of these occupations require a four-year bachelor's degree, but some do not. The education breakdown above shows what people in the role actually reported.

Skills and knowledge you need

Core skills

Critical Thinking3.8/5
Active Listening3.5/5
Reading Comprehension3.4/5
Speaking3.3/5
Active Learning3.3/5
Monitoring3.3/5

Knowledge areas

Computers and Electronics5.0/5
Telecommunications3.8/5
Customer and Personal Service3.5/5
Engineering and Technology3.4/5
English Language3.3/5
Administration and Management3.1/5
Communications and Media3.0/5
Education and Training3.0/5

Transferable strengths: Judgment and Decision Making, Complex Problem Solving, Troubleshooting, Systems Analysis.